PURELAND

PURELAND / LEGAL

Privacy Policy

Last updated: July 28, 2026

We wrote this in direct language so you can understand what we collect, what you can expect, and how to reach us.

This Privacy Policy explains how Pureland handles personal information when you use our website, tools, accounts, and related services.

1. What we collect

We collect the information you give us when you create an account, request access, contact us, or subscribe to updates. This may include your name, work email address, company name, billing details, and messages you send to our team.

When you use Pureland products, we may also receive limited technical information such as browser type, device identifiers, approximate region, product interactions, and error reports. We use this information to keep the service reliable and understand which parts need improvement.

2. How we use it

We use your information to provide access to Pureland and Meshi, process payments, answer support requests, send service communications, prevent misuse, and improve our products.

We may send product updates or occasional studio notes when you opt in. You can unsubscribe from non-essential email at any time using the link in the message or by contacting us.

3. Your creative work

Your design files, exports, prompts, palettes, and project inputs remain yours. We do not sell your creative work or use it to train a public model. We only process the information required to generate, store, or deliver the feature you ask us to provide.

You are responsible for ensuring that anything you upload or share through Pureland is lawful and that you have the necessary rights to use it.

4. When we share information

We share personal information only with service providers that help us operate the product, such as hosting, payment processing, analytics, support, and email delivery. Those providers may process information only on our instructions and for the purpose of providing their service.

We may also disclose information where required by law, to protect the safety and security of Pureland and its users, or as part of a business reorganisation. We do not sell personal information.

5. Data retention and security

We keep personal information for as long as reasonably necessary to provide the service, meet legal obligations, resolve disputes, and enforce our agreements. Account and billing records may be retained for longer where required by law.

We use reasonable technical and organisational safeguards to protect information. No method of transmission or storage is completely secure, so please use a strong password and contact us promptly if you believe your account may be compromised.

6. Your choices

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a portable copy of your personal information. You may also object to or restrict certain processing. To make a request, contact us at privacy@pland.online.

We may need to verify your identity before acting on a request. We will respond within the period required by applicable law.

7. Changes to this policy

We may update this policy as our products and legal obligations evolve. If a change is material, we will provide reasonable notice through the product or by email. The date above shows when this policy was last revised.